What is Re-Portal Agency?


How does it work?

Each new brief document launches a job number and audit trail for every project. Artwork is uploaded, checked and commented on as it moves to approval and deployment or print. Allocated stakeholders are notified by email with every update.

Why use it?

To avoid loss of time and resources from confused messaging, multiple versions, multiple workers, lost communication and missing artwork.

Where does it come from?

It comes from a busy agency that wanted to maintain quality and deliver high levels of service through a clear audit trail and accountability on every project.

I like it, what do I do?

Get in touch. We'll set up a portal for you. After the first three months, you can dip out, if it's not working for you.

Our video


Benefits


  • White-label your own workflow and archive portal
  • One central, secure repository for all submitted briefs, incidental documentation and artwork files by project
  • Multiple users on same project with no loss of progress control
  • Real-time activity notification to every stakeholder specific to each job
  • Value added service maximises client satisfaction
  • A transparent, chronological audit trail on every job
  • Agency administration rights ensure discretion (Clients can be included or omitted as required by job)
  • Easy timelog and display of each instruction set
  • Assess user/client efficiency by job through number of input phases for each project
  • Unique cataloguing and archiving by project of all working files for easy future reference
  • Closed user group forum

FAQ's


Re-Portal Agency is based on £10.00 per client account, per month, with a three month trial period. You can have your own branded portal for £15.00 a month. You can have unlimited contacts on each account, both agency and client-side.
We have realised what a great help Re-Portal is for busy agencies, and how easy it is to work with. We expect to market Re-Portal as a commodity, and have priced it accordingly.
We have only just started marketing Re-Portal. It has proven to be an invaluable tool for managing large client accounts for over 5 years, and it has been subject to ongoing improvement over that period. It is now ready to go to market. We expect to add new features as its use is broadened, and will create a user forum.
Yes it does, you can review stats on volumes, entries, deadlines hit and missed, high input (and maybe problem) jobs and individuals.
Each stakeholder, by job, is notified by email immediately somebody adds an entry to a project they are associated with. By looking at the portal a traffic light shows when a comment has been made by a client, or clients can see when an artwork update has been made. Designers and Account Holders can see, at a glance, which projects have received new instructions.
If there is one decision maker at the client end, there should ideally be 8 entries per job. That is; client uploads brief (and maybe a purchase order), one set of questions from the Account Manager or Designer, first design submission, one set of changes, final artwork upload, approval, and submission of high res. file or .html file for deplyment. You can have unlimited entries. Projects with multiple entries usually indicate a complex project or one that has gone wrong!
Re-Portal encourages best practice. A client hierarchy should be established, with one overall client decision maker, identified at the beginning of each project on the brief document.
Simple. You can have as many account users on your end as you want, when you want. Simply add them to each relevant project and they will be notified by email when a new post is added if you are not there to respond - you can remove them just as easily.
Yes. You need to upload them one entry at a time, artwork, word documents, purchase orders, .pdfs etc. They should be no bigger than 16MB, they can be any file type, just be sure your client can open them in the correct application if necessary.
They can upload our standard unbranded template, or you can create your own agency-branded template.
Yes, either you or your client can change a deadline or a first pass date. Default periods between UPLOAD > FIRST PASS > DEPLOYMENT can be set, or due dates can be amended by individual job at any time.
Yes, thay can share the login you give them, or you can add the new client contact who will be notified by email.
Each brief upload sets a job number. A search facility uses that number to find open, closed or pending jobs (you can also search by project name or by client). Each project contains all the iterations of each project up to, and including, final artwork. Best practice is to add the reference number to the artwork itself and archive files in folders with the same number.
As 'Open' (the first screen shows all open projects) as 'Closed' and 'Pending' (Artwork finished and agreed but waiting to be deployed or sent to print).

Testimonials



Re-Portal is a great management tool. We can make sure jobs stay on track and identify when and where issues have occurred

It's clear when there has been a good brief and good execution from the number of phases before a project is signed off

No more worries about version control

If we want to revise a closed project, we simply pick up the original artwork and set it as a new project

Our clients love that they can have a clear view on every phase of selected projects

Without Re-Portal, we wouldn’t be able to turn round multiple jobs in the time we do

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